By Shishir Tyagi
Adapted from “The Wall Street Journal Guide to Management”
by Alan Murray, published by Harper Business.
Leadership is less about your needs, and more about the
needs of the people and the organization you are leading. Leadership styles are
not something to be tried on like so many suits, to see which fits. Rather, they
should be adapted to the particular demands of the situation, the particular
requirements of the people involved and the particular challenges facing the
organization.
Management styles are characteristic ways
of making decisions and relating to subordinates. Management styles can be
categorized into two main contrasting styles, autocratic and permissive. Management styles are also divided in
the main categories of autocratic, paternalistic, and democratic. This idea was further developed by
Robert Tannenbaum and Warren H. Schmidt (1958, 1973), who argued that the style
of leadership is dependent upon the prevailing circumstance; therefore leaders
should exercise a range of management styles and should deploy them as
appropriate.
TYPES OF LEADERSHIP STYLES:-
*Autocratic
*Consultative
*Persuasive
* Democratic
*Paternalistic
*Asian paternalistic
Autocratic:-
An Autocratic style
means that the manager makes decisions unilaterally, and without much regard
for subordinates. As a result, decisions will reflect the opinions and
personality of the manager; this in turn can project an image of a confident,
well managed business. On the other hand, strong and competent subordinates may
chafe because of limits on decision-making freedom, the organization will get
limited initiatives from those "on the front lines", and turnover
among the best subordinates will be higher.
There are two types of
autocratic leaders in this world:
§
the Directive Autocrat makes decisions unilaterally and closely
supervises subordinates;
§
the Permissive Autocrat makes decisions unilaterally, but gives
subordinates latitude in carrying out their work
Consultative:-
A
more paternalistic form is also essentially dictatorial; however, decisions
take into account the best interests of the employees as well as the business.
Communication is again generally downward, but feedback to the management is
encouraged to maintain morale. This style can be highly advantageous when it
engenders loyalty from the employees, leading to a lower labor turnover, thanks
to the emphasis on social needs. On the other hand for an autocratic management
style the lack of worker motivation can be typical if no loyal connection is
established between the manager and the people who are managed. It shares
disadvantages with an autocratic style, such as employees becoming dependent on
the leader.
A
good example of this would be David Brent or Michael Scott running the fictional business in the television show The Office.
Persuasive:-
A persuasive styled
manager shares some characteristics with that of an autocratic manager. The
most important aspect of a persuasive manager is that they maintain control
over the entire decision making process. The most prominent difference here is
that the persuasive manager will spend more time working with their
subordinates in order to try to convince them of the benefits of the decision
that have been made. A persuasive manager is more aware of their employees, but
it wouldn't be correct to say that the persuasive style of management is more
inclusive of employees.[3]
Just
as there are occasions where the use of an autocratic style of management would
be appropriate, there are also instances where a company will benefit from a
persuasive style of management. An example of this being, if a task that needs
to be completed but it is slightly complicated it may be necessary to rely upon
input from an expert. In such a situation as this, the expert may take to time
to explain to others why events are happening in the order in which they will
occur, but ultimately the way in which things are done will be that person's
responsibility. In those circumstances, they are highly unlikely to delegate
any part of the decision making process to those who are lower down in the
hierarchy.
Advantages to a persuasive style of management:
1.
Decisions are able to be made quickly. This is also true with the autocratic
style of management, persuasive managers are able to make decisions very
quickly because they don't use a consultation process with employees.
2.
The employees will have a clear understanding of what's likely to happen and
what their role will be. As all of the decisions are made centrally and the
communication is entirely top-down, employees will be able to perform their
tasks in an efficient manner.
3.
Difficult or tedious situations ae able to be managed effectively. Just as an
autocratic manager will be able to navigate through challenging situations, a
persuasive manager will be in a position which allows them to steer an
organization towards a challenging outcome as well.
Disadvantages to a persuasive style of management:
1.
There may not be enough or even an entire lack of support from employees for
management. Seeing as how the employees will have no input into the decision
making process. They also may not trust the decisions that are made.
2.
A system that has no input from employees minimises access to one of the most
valuable resources that a business has; the ideas of the people who are working
on the "front line". As a result, employees will show no initiative,
which can reduce productivity.
3.
One-way communication models are unlikely to be effective when compared to
Two-way communication.
Democratic:-
In
a democratic style, the
manager allows the employees to take part in decision-making: therefore
everything is agreed upon by the majority. The communication is extensive in
both directions (from employees to leaders and vice-versa). This style can be
particularly useful when complex decisions need to be made that require a range
of specialist skills: for example, when a new ICTsystem
needs to be put in place, and the upper management of the business is
computer-illiterate. From the overall business's point of view, job
satisfaction and quality of work will improve, and participatory contributions
from subordinates will be much higher. However, the decision-making process
could be severely slowed down unless decision processes are streamlined. The
need for consensus may avoid taking the 'best' decision for the business unless
it is managed or limited. As with the autocratic leaders, democratic leaders
are also two types i.e. permissive and directive.
Paternalistic:-
An
autocratic style means that the manager makes decisions unilaterally, and
without much regard for subordinates. As a result, decisions will reflect the
opinions and personality of the manager; this in turn can project an image of a
confident, well managed business. On the other hand, strong and competent
subordinates may chafe because of limits on decision-making freedom, the
organization will get limited initiatives from those "on the front
lines", and turnover among the best subordinates will be higher.
Asian paternalistic:-
Like consultative and easily
confused with autocratic and dictatorial; however, decisions take into account
the best interests of the employees as well as the business, often more so than
interests of the individual manager. Communication is downward. Feedback and
questioning authority are absent as respect to superiors and group harmony are
central characteristics within the culture. This style demands loyalty from the
employees, often more than to societies' rules in general. Staff turnover is
discouraged and rare. Worker motivation is the status quo with East Asians
often having the world's highest numbers of hours worked per week, due to a
sense of family duty with the manager being the father, and staff being
obedient children, all striving for harmony, and other related Confucian
characteristics. Most aspects of work are done with a highly collectivist
orientation. It shares disadvantages with an autocratic style, such as
employees becoming dependent on the leader, and related issues with seniority
based systems.
An
Asian Paternalistic style means that the manager makes decisions from a solid
understanding of what is desired and best by both consumers and staff. Managers
must appear confident, with all answers, and promote growth with harmony, often
even if hiding harmful or sad news is required.
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